Returns and Exchanges | ARuby

Returns and Exchanges

 

We want you to love our product and be totally satisfied with everything you purchase at A Ruby.

But, if for any reason you need to return or exchange it, you can. Simply send it back with its original hang tags and price sticker on, unwashed and unworn within 15 days of purchase. Let us know why it didn’t work out. We want to hear about your experience so we can continue to provide the service that keeps you coming back.

For your convenience, a pre-paid shipping label is provided with every order.  Simply attach the label to the outside of the box and give your parcel to a local FedEx carrier.

Please note a handling fee of $5.00 will be deducted from your original method of payment. The pre-paid shipping label can be used only on packages returned in the U.S. You may label the package yourself and ship it using the shipping provider of your choice to:

IRONLINX DISTRIBUTION CENTER
578 Rosedale Rd., STE 27
Kennett Square, PA, 19348
Attention: A RUBY RETURNS
610-545-5500